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Microsoft Dynamics CRM is an integrated Customer Relationship Management (CRM) system designed to help businesses increase productivity and customer satisfaction. It quickly and effectively helps you stay ahead of the competition with seamless integrations between Dynamics 365 and lead management applications.Key Features
A marketing automation solution for campaigns and customer journeys.
Yes, using automated customer journeys.
Yes, with event management features.
Yes, using demographic and behavioural scoring.
Yes, seamless lead handoff from Marketing to Sales.
Yes, includes consent management.
Yes, with drag-and-drop email designer.
Yes, for social posting and engagement tracking.
Yes, with Microsoft Teams and third-party platforms.
Based on contact tiers and interactions.
Yes, for dynamic and static marketing segments.
Yes, through dashboards and Power BI integration.
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